OPERATIONAL PERFORMANCE MANAGER (M/F/D)

Swissport International AG is looking for a OPERATIONAL PERFORMANCE MANAGER (M/F/D) to join the team in Genève.

In this role, you will be responsible for:

• €¢ YOUR RESPONSIBILITIES
  
• €¢ Act as the main operational point of contact between easyJet, ground handling agents, and airport stakeholders
  
• €¢ Monitor and drive performance against SLAs and KPIs, ensuring on-time performance and service quality
  
• €¢ Investigate operational issues, conduct root cause analysis, and implement corrective actions
  
• €¢ Take ownership of core responsibilities within your area of expertise
  
• €¢ Collaborate with cross-functional teams to achieve shared goals
  
• €¢ Maintain quality standards and adhere to internal processes
  

The ideal candidate will bring:


• €¢ CFC or equivalent qualification with 5–10 years of aviation or airport operations experience
  
• €¢ Strong knowledge of aviation safety, compliance, and operational procedures
  
• €¢ Proven analytical and investigative skills with a hands-on operational mindset
  
• €¢ Excellent communication and stakeholder management abilities
  
• €¢ Relevant degree and professional experience
  
• €¢ Strong communication and teamwork skills
  

What we offer:


• €¢ Attractive flight ticket discounts within the Swissport
  
• €¢ Insurance discounts (e.g. health, household and car insurance)
  
• €¢ Public transport subsidies and commuting benefits
  
• €¢ Competitive salary package
  
• €¢ Flexible working arrangements
  

Apply now for this OPERATIONAL PERFORMANCE MANAGER (M/F/D) position in Genève.