TACHES
- ECL mindset” – focused on embedding and expanding the Aon relationship, not just delivering transactions. •
Coordonner des équipes multidisciplinaires pour des résultats optimaux (60-70 caractères max). •
Développer et exécuter des plans stratégiques alignés sur les objectifs clients (60-70 caractères max).
COMPETENCES
Excellentes
COMPETENCES
en communication et en gestion de relations (60-70 caractères max). •
Capacité à identifier des opportunités de croissance et à maintenir la rentabilité (60-70 caractères max). Captive Client Leader (CCL) – Aon Captive and Insurance Managers (ACIM)
Are you passionate about leading complex captive client relationships and driving value from sophisticated risk financing strategies?
Do you enjoy orchestrating multi‑disciplinary teams to deliver outstanding client outcomes and profitable growth?
Join Aon as a Captive Client Leader and help our clients realise the full potential of their captives!
This is a hybrid role with the flexibility to work both virtually in either Swizerland, or Malta and from our local offices based within country. Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like
The Captive Client Leader is the principal interface between captive clients and Aon, with overall responsibility for captive client engagement and the delivery of client servicing in line with our stated principles. The role is shifting from a mainly technical, results-focused approach to focusing on deep client understanding. It also emphasizes value realization and coordinating Aon resources around captive and risk finance opportunities. The CCL acts as:
Develop and maintain strong, strategic relationships with key client contacts, ensuring a deep understanding of their business, risk financing approach and captive strategy. •
Lead the development and execution of annual account plans, ensuring alignment with client objectives, regulatory
REQUIREMENTS
and Aon’s 3x3, revenue growth and margin goals. •
Conduct strategy sessions and periodic strategy check‑ins with relevant subject matter experts to find opportunities to improve captive performance and client value. Service Delivery & Governance
Align ACIM’s service schedule with client and regulatory
REQUIREMENTS
and ensure that services are delivered to the expected quality and timelines. •
Monitor and interpret performance management reports and important metrics, using data to drive continuous improvement in service and client outcomes. •
Maintain appropriate technical involvement in captive-related matters, ensuring that advice and outputs remain robust and fit for purpose. Growth, Profitability & Value Realisation
Proactively identify and develop cross‑sell and up‑sell opportunities across Aon capabilities (e. AGRC, Broking, Aon Re, Global Benefits) based on client needs and captive developments. •
Ensure clients receive the appropriate level of strategic and advisory support to make better decisions related to their captive and broader risk finance strategy. Internal Leadership & Collaboration
REQUIREMENTS
. •
Build and maintain strong working relationships with relevant counterparts across the Aon network to ensure clients receive best-in-class, integrated advice. •
Provide coaching, mentoring and role modelling for more junior CCLs and associated team members, helping to embed the client leadership approach. Processes, Technology & Data
Ensure an accurate view of client services and performance is maintained within core systems, and that outputs (reports, data extracts) are standardised to deliver a “one Aon” client background. •
Contribute to the refinement of processes, KPIs and technology
REQUIREMENTS
to support the evolving CCL role. How this opportunity is different
This is a highly visible, strategic role at the heart of Aon’s captive proposition. You will lead some of our most sophisticated captive client relationships, bringing together experts from across ACIM, AGRC, Broking, Aon Re, Global Benefits and other specialist teams to deliver integrated, insight‑driven solutions. You will have the opportunity to shape captive strategy, influence key client decisions and play a pivotal role in driving profitable growth for Aon, while coaching and mentoring the next generation of captive client leaders. Skills and background that will lead to success
REQUIREMENTS
. •
Proven expertise in complex client account management or client leadership roles, ideally within insurance, reinsurance or risk consulting. •
Experience handling multi‑stakeholder account teams and coordinating across functions and geographies. •
Comfortable working with data and dashboards (e. SICS, D365, Power BI) to extract insights and drive performance conversations. •
Advanced relationship‑building skills with the ability to operate as a trusted advisor to senior client executives. •
Strong communication and presentation skills, including the ability to clearly articulate the value of Aon’s captive and related services. •
Demonstrated ability to identify and convert growth opportunities, handle pricing/fees and maintain account profitability. •
Comfortable leading through change, as the role transitions toward more consultative, value‑adding client engagement. •
Education: Bachelor’s degree or equivalent background in a relevant field (e. Risk Management, Finance, Business, Insurance) or equivalent years of industry expertise. How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.
WE OFFER
a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at
E-Mail schreiben
or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. 2577438
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