KMU Kundenberater/in (Telesales Executive) DE/EN (m/w/d) 100%

DHL Express - a company that connects people!
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace(TM) by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today. For our sales department of DHL Express (Schweiz) AG in Regensdorf we are looking for a
Telesales Executive (m/w/d) 100%
Your Tasks:
You manage a customer portfolio of around 600 SME companies (+/- 2 million sales responsibility) through all communication tools as telephone, virtual meeting and video message. You are responsible to develop the activity of your portfolio and implement and retain new customers. •
Based on a proactive consultant approach, you identify customer needs and promote our services and further development of customers in your own portfolio

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You acquire and retain new customers based on lead provided by our Lead



QUALIFICATIONS


department

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You make sure that the current condition is in line with our tariff / volume policy
Skills

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A first experience in sales

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Fluent knowledge of German and English (French is a plus)

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Pronounced communication and negotiation skills based on a consultant approach

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Excellent customer and service orientation and a strong quality awareness

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You are autonomous with organisational and self-discipline skills

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Team player in an international team and environment

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Interest and understanding in the logistics and transport business

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Comfortable with virtual communication tools



WE OFFER


you:

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Fair compensation, including a 13th month salary and anniversary bonuses

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At least 5 weeks of vacation per year

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Home office options

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Significant discounts on shipping with DHL Express

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Fleet discounts on all common car brands

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Greatly reduced mobile phone subscriptions

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Generous contribution to your public transport subscription

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Discounts with numerous companies

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Regular prize draws (e. , for concert tickets and gadgets)

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Comprehensive health management (e. , preventive check-ups & vaccination offers)

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Above-average insurance benefits (e. , 16 weeks fully paid maternity leave, 2 weeks fully paid paternity leave, worldwide private accident insurance)

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Regular on- and offline training sessions as well as development opportunities

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A great team, flat hierarchies, a first-name culture and various team events
Are you ready for the next step in your career?
Our objective is to offer you the possibility to develop your sales skills with the support of the last technology in terms of customer management and communication tools. You will get access to the network of the most international company and beneficiate of the continuous and best sales & development training on the market.

Profil recherché

department

• €¢
  
You make sure that the current condition is in line with our tariff / volume policy
Skills

• €¢
  
A first experience in sales

• €¢
  
Fluent knowledge of German and English (French is a plus)

• €¢
  
Pronounced communication and negotiation skills based on a consultant approach

• €¢
  
Excellent customer and service orientation and a strong quality awareness

• €¢
  
You are autonomous with organisational and self-discipline skills

• €¢
  
Team player in an international team and environment

• €¢
  
Interest and understanding in the logistics and transport business

• €¢
  

Comfortable with virtual communication tools