MISSIONS
Control (reception) is the hub of all activity at our hotel. Use our self-service kiosks to check-in and out under a minute or guests can speak to our always on-hand crew. We will also give local neighbourhood tips, emergency supplies and toiletries, or extra keys and towels. Available and ready to help 24/7. At the heart of YOTEL Geneva Lake will be HYGGE, a one-of-a-kind entertainment, meeting, and co-working destination developed by the leading food and beverage operators in the Lake Geneva region, Caviar House Airport Premium - Switzerland. Covering over 2,000sqm (21,500 sqft), HYGGE will feature a indoor and outdoor Danish-inspired restaurant, bar, and café, cutting-edge meeting facilities, and ample co-working space. HYGGE will be a destination within a destination. Featuring contemporary Nordic architecture, the space is designed to constantly evolve to accommodate everything from intimate dinners to large entertainment events, including sporting showcases, weddings, and product launches. Ideal for both business and leisure guests, regional commuters, and neighbourhood residents, it will become the ideal place to eat, meet, work and play. About the roleWe are seeking a reliable, detail-orientedNight Auditorto oversee nightly operations, provide excellent guest service, and ensure accurate financial reporting. This role is ideal for someone who enjoys working independently, has strong organizational skills, and thrives in a calm, overnight environment. More specifically, responsibilities will include the following:·Welcome and assist guests with check-ins, check-outs, and inquiriesReconcile daily financial transactions and prepare audit reportsMonitor hotel systems and address any operational issues during the night shiftMaintain security and safety by conducting regular property walksRespond to guest needs promptly and professionallyPrepare the front desk area for the next day’s operationsThe skills we are looking for are:·Previous hotel/front desk experience preferred (but not required) Strong attention to detail and numerical accuracyExcellent communication and customer service skillsProficiency in hotel management systems (training provided if needed) Ability to work independently and handle overnight dutiesReliability and punctuality are essentialAbout YOTELWith 23 properties in sought-after locations globally, YOTEL is for people on the move. People who are experiencing, doing and achieving; Non-Stop. From buzzing cities to bustling airports YOTEL exists to challenge the status quo of the hospitality industry and deliver a different experience for guests through smart design, creative technology and awesome people. YOTEL is the pit stop for the Non-Stop.